Highland VIP


About Us

Highland VIP was founded by owner Gerrard Connelly on principles of a military-level grade of chauffeur service. By this we simply mean an exceptional level of chauffeur professionalism. Before starting his chauffeur business, Gerrard served in the military for several years, and also had experience working as a close protection officer. This combination of experience, and Gerrard's vision for a company that provides superior chauffeur service, is how Highland VIP became what it is today. Our motto is Servitio Sine Compromissum, which translates to "Service Without Compromise". At Highland VIP, you aren't just being picked up by a driver, you are treated as a very important person and are chauffeured by a trained professional. Find out more details below about what makes our company different.

Professionally Trained Chauffeurs

Professionally Trained Chauffeurs

The training and improvement of our staff at at Highland VIP never stops, and as we grow so does the development of our chauffeur service. We focus on areas of client satisfaction, etiquette, advanced driving skills, security awareness, safety and local specialized knowledge. The chauffeurs we employ are among the most skilled in the industry, and we view them as a core investment in our company. We evaluate our performance constantly, and it's how we provide the best limousine service in Calgary and Banff.

Personalized Style

Personalized Style

At Highland VIP, our clients are our number one priority. We provide each and every valued client a personalized style of service. This includes everything from ensuring your favourite beverage or publication is in the vehicle, supplying neck rests and blankets for added comfort on an evening transfer, and even providing lunch boxes and hand made truffles from our preferred vendors. No request is out of the ordinary, as going above and beyond is an everyday occurrence at Highland VIP.

Vehicle Selection Process

Vehicle Selection Process

All of our vehicles are carefully selected with three main client-focused factors in mind: Safety, comfort, and performance. Prior to selecting any new vehicle to enter our fleet, we ask ourselves, how does it meet and exceed our client’s expectations for safety, comfort and performance? Our vehicles range from the luxury brands of BMW, Mercedes, Bentley, Cadillac and Suburban. We believe that selecting and maintaining the right vehicle is fundamental to providing uncompromised service to our clients.

In Car Technology

Technology

Our job at Highland VIP is to take care of the transportation and ensure our guests feel a complete sense of ease while with us. Whether it's enabling them to continue their productivity, or relax and take in the majestic scenery of the Canadian Rockies, our service allows our clients to make the most of their travel. Our vehicles are equipped with Secure Wifi and water as essential amenities. Some of the other technology we also provide consists of customer App’s, GPS Tracking, Blue-Tooth, and one of the most user friendly online reservation systems in the industry.

Safety, Security Awareness & Training

Safety, Security Awareness & Training

Since our client's safety and comfort is of utmost importance to us, we offer the most qualified chauffeurs we can. Highland VIP provides training for our staff in the areas of first aid, security awareness, tactical driving and chauffeur finesse training. We send our chauffeurs on multi level courses annually to increase awareness and skill levels. Our company is committed to constantly improving our staff and is dedicated to excellence in service.

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